Energy Sector Liaison Panel [June 2021]

Ombudsman Services | Last updated May 11, 2021

Join us on Thursday 24th June for our Sector Liaison Panel. The event is set to run between 10:30 – 12:20 and is intended for Energy providers. The event will be hosted via Teams webinar.

Click here to register.

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Speakers

Speakers EN

Agenda of the day

10:30 – 10:35 Welcome and Introduction

10:35 – 10:40 Partnership Support Update

10:40 – 10:45 Operations Transformation Update

10:45 – 10:50 KPI Update

10:50 – 10:55 Finance Update

The event will then split into two sessions, you will be asked which session is appropriate for you during the registration process. The two sessions are discussion based and will cover the following topics:

11:00 – 11:45 Domestic session - How suppliers can explain catch-up builds to customers, how they can improve.

Or

11:00 – 11:45 Non-Domestic session - Broker pilots and table discussion.

After the breakout rooms you will automatically be returned to the main room.

11:45 – 11:50 Overview of sessions

11:50 – 12:20 Open Q&A Panel