Labour Party Conference: Fringe event

Ombudsman Services | Date of event: Sept 24, 2019


“How can we build trust and protect consumers in the energy sector?”


24 September 2019, 08:00-09:30


GB1 Terrace, The Grand, 97-99 Kings Road, Brighton, BN1 2FW (secure zone)

Our panel will discuss how best we can build trust and protect consumers in the energy sector in the midst of rapid changes to the energy market as we know it, driven by new technologies and new services. Key discussion themes will include the effects of energy network renationalisation on consumer protection; how we ensure that consumer outcomes are a key driver of innovation in the sector; and how we create joined up thinking and working between business, consumer groups, the regulator and the government.

Register your interest

If you are interested in attending this event, please email:


  1. James Wallin | Editor, Utility Week


  1. Matthew Vickers | Chief Executive, Ombudsman Services
  2. Dr Alan Whitehead | Shadow Minister for Energy and Climate Change
  3. Gail Scholes | Chief Executive Officer, Robin Hood Energy
  4. Audrey Gallacher | Director of Policy, Energy UK
  5. Greg Jackson | Founder and CEO, Octopus Energy