EVENT: Supplier of Last Resort Workshop

Date of event | Sept 11, 2019

Date

Wednesday, September 11 2019

Time

10:15 - 16:00

Venue

Ombudsman Services, 3300 Daresbury Park, Warrington, Cheshire, WA4 4HS

Overview

This workshop will enable energy suppliers that have gained customers through the Supplier of Last Resort (SoLR) process to share their experiences with Ombudsman Services and other industry stakeholders. The session will explore ways to improve outcomes for consumers with unresolved complaints about failed suppliers.

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Who is this event for?

Complaint handling and customer experience teams from energy companies that have taken on customers of failed suppliers through the SoLR process.

Register your interest

This event is restricted to energy companies that have already taken on customers of failed suppliers through the SoLR process.

It is an invitation-only event, but if you are interested in attending please email below to register your interest.

OSAccountManagers@Ombudsman-Services.org

Agenda