Date of event | Sept 11, 2019
Wednesday, September 11 2019
10:15 - 16:00
Ombudsman Services, 3300 Daresbury Park, Warrington, Cheshire, WA4 4HS
This workshop will enable energy suppliers that have gained customers through the Supplier of Last Resort (SoLR) process to share their experiences with Ombudsman Services and other industry stakeholders. The session will explore ways to improve outcomes for consumers with unresolved complaints about failed suppliers.
Complaint handling and customer experience teams from energy companies that have taken on customers of failed suppliers through the SoLR process.
This event is restricted to energy companies that have already taken on customers of failed suppliers through the SoLR process.