Keep up to date with the latest news and events from Ombudsman Services. Events are currently only available to members of our scheme and stakeholders.
Our Case Management System (CMS) is the online platform through which complaints to Ombudsman Services are raised, managed, progressed and resolved.
Read more | Mar 03, 2020
10 Questions: Introducing Donna Sheridan.
Read more | Mar 02, 2020
Introducing our latest educational video for consumers
Read more | Jan 27, 2020
At our last workshop on the SoLR process, we aimed to build a standard approach for dealing with failed supplier complaints and customer service issues.
Read more | Jan 09, 2020