A library of Guidance Notes that explains to members how we operate across the sectors in which we operate
Reporting regulatory breaches and systemic problems to Ofcom
Our approach to complaints affected by Covid-19 - Communications
Disputes where a company believes it has acted appropriately
Disputes where a company thought a complaint had been resolved
Disputes when a complaint began and whether eight weeks has elapsed
Disputes where a company believes it has acted appropriately
Sector Liaison Panel (SLP) Terms of Reference 2011 (ARCHIVED VERSION)